1. For Sale Home message 1 - This must be included in the first message sent to guests. This is across ALL  platforms including booking.com. Please make sure you also reply to the guests other questions and integrate this nicely into the message.

  2. For Sale Home message 2 - This must be sent 48 hours before i.e. when we check if the check-in guide has been sent - we send this message no matter what. 

  3. Viewing Confirmed - This must be sent when a viewing is confirmed. You will be notified of confirmed viewings in the #viewings channel on slack. BeyondersBeyond must then message guests. 

  4. Mid-Stay Message for Messy Guests: to be sent when a cleaner notifies us that they cannot tidy the home in the allocated hour because guest belongings are obstructing.