Need to follow the following steps

*** They will do a basic trouble shooting so we need someone in the property or a guest is compliant on doing these.

*** Make sure that we checked all the wires else we will pay the call out fee of 245 GBP + VAT

1. Please call - 0800 800 152
2. Tell them that you are Oliver Jason
3. Provide the property address: 155 Victoria Road, Cambridge CB4 3BU
4. They will ask for an associated number please give them: 07841019184
5. Since we cannot accept any text messages please ask them to just send the verification code on our email: home@staybeyond.com
6. Will do some basic trouble shooting so it will be better to have someone in the property
7. If they will not be able to resolve the issue, make sure that all cables are connected else we will pay the call out fee of 245 GBP + VAT
8. You will need to confirm the time.

Please wait for a reference number.



Sample of this is: