1. Open the service task linked to this issue.
2. Add on the ticket:
- Name of contractor
- Name of person attending
- Contact number
- Time and date attending
- Quote recieved.
3, Tick the 'External Contractor Required' box
4. Schedule it for the time + date of attendance if a ninja needs to be there.
5. Forward the ticket to repairs@staybeyond.com and add a note that a contractor was called.
6. When an invoice is recieved - add it as an attachment on the ticket.